Shipping policy

Shipping Policy

Last updated: [12/02/2026]

Thank you for shopping with us! Below you’ll find everything you need to know about our shipping process.

Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays).

You will receive a confirmation email once your order has been placed, and another email with tracking information once your order has shipped.

Please note that during high-volume periods (such as sales, launches, or holidays), processing times may be slightly longer.

Shipping Rates & Delivery Times

Domestic Shipping

  • Standard Shipping: 3–7 business days

  • Express Shipping: 1–3 business days

Shipping costs are calculated at checkout based on your location and selected shipping method.

(Optional: Add free shipping threshold)
We offer free standard shipping on orders over $[R1000.00].

International Shipping

  • Estimated delivery: 7–14 business days

  • Shipping rates are calculated at checkout.

Please note that international orders may be subject to customs fees, import duties, or taxes. These charges are the responsibility of the customer.

Order Tracking

Once your order has shipped, you will receive a tracking number via email. Please allow 24–48 hours for tracking information to update.

Shipping Delays

While we do our best to ensure timely delivery, we are not responsible for delays caused by:

  • Postal carrier issues

  • Customs processing

  • Incorrect shipping information provided at checkout

  • Weather or unforeseen circumstances

If your package is significantly delayed, please contact us and we’ll assist you.

Incorrect Addresses

Please ensure your shipping address is correct at checkout. We are not responsible for packages delivered to incorrect addresses provided by the customer.

If you notice an error, contact us immediately at [wayspoter@gmail.com]. Address changes cannot be guaranteed once the order has been processed.

Lost or Stolen Packages

Once an order has been marked as delivered, we are not responsible for lost or stolen packages. If this occurs, please contact your local carrier.

If you need assistance, feel free to reach out and we will do our best to help.

Contact Us

If you have any questions about shipping, please contact us:

📧 wayspoter@gmail.com